Frequently Asked Questions
Find Answers To All Your Questions
FAQs
What payment methods do you accept?
We accept Cash on Delivery (UAE only), Credit/Debit Cards, and Apple Pay.
How can I track my order?
Once your order ships, you’ll receive a tracking link by email.
Can I customize my pendant with my own design or album cover?
Yes! We offer custom pendants. Just upload your design or contact us via the "Custom Chaynz" tab.
What are the chains made of?
Our chains are made of stainless steel with premium plating to keep them strong, shiny, and resistant to rust or tarnish. They’re designed to be lightweight, comfortable, and long-lasting — perfect for everyday wear.
How long does it take to deliver?
To UAE: 1-2 business days
GCC: 3-7 business days
FAQs
What payment methods do you accept?
We accept Cash on Delivery (UAE only), Credit/Debit Cards, and Apple Pay.
How can I track my order?
Once your order ships, you’ll receive a tracking link by email.
Can I customize my pendant with my own design or album cover?
Yes! We offer custom pendants. Just upload your design or contact us via the "Custom Chaynz" tab.
What are the chains made of?
Our chains are made of stainless steel with premium plating to keep them strong, shiny, and resistant to rust or tarnish. They’re designed to be lightweight, comfortable, and long-lasting — perfect for everyday wear.
How long does it take to deliver?
To UAE: 1-2 business days
GCC: 3-7 business days
